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Practice and Firm Management

What Is a Legal CRM?

Client relationship management software built for law firms, tracking contacts, referrals, pitches and business development activity.

Legal Tech GlossaryBy The Circle Desk

Why It Matters

Firms use legal CRMs to see relationships across partners and practice groups, plan marketing and follow up on leads. Data quality is the usual challenge, so automatic contact capture is a common feature.

Intake, Portals & Self-Service Companies

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Related Terms

Legal intake
How requests reach a legal team, or how new clients reach a firm, ideally through one front door that captures the details and routes the request.
Conflict check
Searching a firm's records for relationships with a prospective client, opposing parties and related entities before taking on a new matter.

General information, not legal advice. Part of the Legal Tech Glossary, 173 terms in plain English.