Why It Matters
Pilots are where most legal tech purchases are won or lost. Clear goals, a defined group of users, realistic documents and a fixed end date separate a useful pilot from a free trial that drifts.
Related Terms
- RFP (request for proposal)
- A structured document asking vendors to respond to the same requirements, questions and pricing format so they can be compared fairly.
- Legal KPIs
- The metrics a legal team uses to show performance, such as request volume, turnaround time, spend against budget and contract cycle time.
- Change management
- The work of helping people adopt a new tool or process: communication, training, champions, support and measuring use.
General information, not legal advice. Part of the Legal Tech Glossary, 173 terms in plain English.